Training & Development Spec I in Liberty, MO at Ferrellgas

Date Posted: 5/3/2018

Job Snapshot

Job Description

Job Summary: The Training and Development Specialist will be responsible for the functional and technical analysis, implementation, customization and support of the internal Learning Management System (LMS). This position typically requires a High school diploma and 2 years related experience. As this position is part of a team responsible for the education of others, a Bachelor's degree is preferred.
Essential Functions:
  • Work closely with Learning Management System (LMS) vendor to provide technical support, including troubleshooting issues, responding to inquiries, system maintenance, and ensuring consistency among employee data.
  • Will act as helpdesk type support for end users in regards to the training systems and softwares.
  • Assists with creation of training materials and testing materials for employees, including eCourses.
  • Maintains course content, manuals, and other training materials. Archives content no longer in use.
  • Assists with identifying and assessing knowledge and skill gaps within the organization.
  • Performing various administrative and learning and development related projects and programs as assigned.
  • Creates custom reports as needed.
  • High School diploma. Bachelor's degree preferred.
  • 2 years' related experience in learning and development.
  • Previous Learning Management System (LMS) experience preferred.
  • Experience working with third-party vendors.
  • Working knowledge of SQL and HTML preferred.
  • Ability to investigate, analyze and solve complex problems/issues.
  • Expert ability to translate business needs and problems into solutions.
  • Excellent written and verbal communication skills.
  • Ability to work well with individuals across a wide variety of operational, functional, and technical disciplines.
  • Strong organizational and process management skills.
  • Ability to meet deadlines. Excellent time management skills.
  • Attention to detail.
  • High customer service orientation.
Ferrellgas offers competitive pay, a comprehensive cafeteria style benefits package, a wellness credit, a 401(k) plan with a company match, an Employee Stock Ownership Plan, paid holidays, vacation, and bonus potential.