General Manager I in Easton, PA at Ferrellgas

Date Posted: 1/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Easton, PA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

For more than 70 years, people all across America have relied on Ferrellgas for their home, business, and agricultural needs.
Why work at Ferrellgas? Because Ferrellgas maintains a friendly, family, competitive atmosphere within a growing Organization that currently stands second largest in the U.S. Our blue trucks stand at the forefront of green efforts by means of new propane fueled initiatives such as autogas. Performance improvement is expected and is facilitated through in house competitions and annual employee recognition awards.
We strive to hire and retain the most elite employees, several of which have been featured in Ingram's "Top 40 under 40" lists. Not only does Ferrellgas care about the Employee, we care about the Employee's family as well; which is why we offer a scholarship program for the children of our Employees. Not to mention Ferrellgas is a Fortune 1000 company!
If you want to be part of a winning Organization, join the Ferrellgas Team today!
Job Summary: The primary purpose of the General Manager is to lead the Service Center team in achieving financial success including year over year performance, improved customer retention, and growing the customer base. This individual acts as a business owner and inspires the team to grow the market share and customer base. Incumbent will manage the positions of Account Manager, Logistics Supervisor, District Manager, Operations Supervisor, and Customer Service Manager. This position typically requires a Bachelor's degree in a related field and/or 10 plus years of applicable experience in an operational setting.
Essential Functions:
  • Acts as a business owner. Sets an example and inspires team to embrace every new opportunity, defend the customer base and capture increased market share.
  • Strives to achieve DCF goals.
  • Drives growth by developing and implementing detailed marketing plans.
  • Drives sales and marketing initiatives.
  • Monitors and analyzes expense and operational metrics, for planning and performance.
  • Executes strategic performance planning and management.
  • Owns service quality, customer satisfaction and customer retention performance.
  • Fosters safety culture determines pricing for all market segments by monitoring and researching competitive market conditions
  • Bachelor's degree in operations or business management or related field.
  • Ten years of experience in an operations leadership role.
  • Customer service and sales experience.
  • Proven history of ethical business decision and integrity.
  • Exhibits excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as external constituents.
  • Demonstrated organizational skills.
  • Competitive urgency and initiative.
  • Demonstrate ability to raise the bar and exceed expectations in the work place.
  • Solid business acumen including leadership, understanding of P&L and people development.
  • Proficient Microsoft Office skills including Excel, Word, and PowerPoint.

Ferrellgas offers competitive pay, a comprehensive cafeteria style benefits package, a wellness credit, a 401(k) plan with a company match, an Employee Stock Ownership Plan, paid holidays, vacation, and bonus potential.
Keywords: Management, operations, executive, Propane, LP, Transportation, director


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