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Customer Service Collector in Liberty, MO at Ferrellgas

Date Posted: 3/26/2019

Job Snapshot

Job Description

You will be part of a team of associates that calls on past due propane accounts. Your primary job duty is to work with our customers to discuss ways to maintain the customer's account in a current status and available for future deliveries.
** This position requires evening and weekend hours**
Monday-Thursday: 12pm-9pm
Friday: Off
Saturday: 8 am-5pm
Sunday: Off

Essential Functions:
  • Takes inbound and makes outbound calls to customers
  • Explains options and works with customers to resolve past due amounts
  • Reviews and analyzes accounts receivable aging reports


  • High School Diploma or equivalent
  • 1-2 years customer service experience
  • 1-2 years 1st party collection experience preferred
  • 1 year financial analysis experience to include debt ratios
  • Basic Excel spreadsheet skills required
  • Strong organizational skills
  • Excellent communication skills
  • Ability to work in a fast paced environment
  • Ability to identify issues and act independently to resolve them
Ferrellgas offers competitive pay, a comprehensive cafeteria style benefits package, a wellness credit, a 401(k) plan with a company match, an Employee Stock Ownership Plan, paid holidays, vacation, and bonus potential.