Crude Logistics Scheduler - AM Shift in Plano, TX at Ferrellgas

Date Posted: 3/12/2018

Job Snapshot

Job Description

BRIDGER TRANSPORTATION is one of the fastest-growing providers of integrated crude oil midstream services in the U.S. We own and operate assets across the midstream value chain and can provide end-to-end crude oil logistics from the wellhead to end markets across North America. Led by an experienced management team, we are committed to expanding our operations to meet our customers' growing needs. Bridger is a division of Ferrellgas, which is a FORTUNE 1000 Company!
Job Summary: Under general direction, the Crude Logistics Scheduler will ensure uninterrupted, safe, and efficient crude oil distribution to designated locations across the United States by utilizing a fleet of owner operators, their drivers, and/or employees assigned to their specific geographic area. The incumbent will primarily be responsible for preparing and distributing daily route schedules for that area. This position typically requires a bachelor's degree in a related field with one to two years of customer service experience.
The hours for this role will be 6:00AM-6:00PM, and it will be a alternating shift of Saturday-Monday/Friday - Monday.
Essential Functions:
  • Distributes crude oil within a designated region of the United States, utilizing a variety of assets including rail, truck, and pipelines.
  • Schedules and issues shipping instructions for the storage and movement of crude oil. Uses independent judgment and discretion to regulate and schedule deliveries.
  • Coordinates deliveries and communicates daily work schedules to assigned owner operators, drivers and/or employees.
  • Works to resolve any issues/complaints received from owner and customers. Communicated escalated issues to management for further resolution.
  • Forecasts shipping requirements and adjusts schedule to conform to production rates, storage levels, and demand patterns.
  • Provides a level of customer service that fosters customer satisfaction and positions the organization to grow and retain customers.
  • Develops and implements systems that reduce expenses and maximize the utilization of assets within the assigned geographical area.
  • Utilizes critical thinking skills to accommodate short-notice and urgent delivery requests, as well as to improve forecasting to decrease the occurrence of early and late deliveries.
  • Maintains timely and accurate records of all transactions.
  • Analyzes supply and demand reports and inventory forecasts.
  • Abides by Federal Motor Carrier Safety Administration rules and regulations as needed during scheduling processes.
  • Ensures that all Company safety policies and procedures are followed, as well as applicable laws and regulations. Takes appropriate actions to correct or report unsafe behaviors and safety concerns.
  • Bachelor's degree preferred
  • 1 -2 years of customer service experience
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees and customers.
  • Demonstrated ability to work as part of a team and to provide leadership when needed.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Strong time-management and organizational skills with the ability to effectively multi-task.
  • Demonstrated problem-solving skills in a customer-focused environment.
Ferrellgas offers competitive pay, a comprehensive cafeteria style benefits package, a wellness credit, a 401(k) plan with a company match, an Employee Stock Ownership Plan, paid holidays, vacation, and bonus potential.