Claims Supervisor in Liberty, MO at Ferrellgas

Date Posted: 6/21/2019

Job Snapshot

Job Description

APPLY TO BECOME A NAME BEHIND THE FLAME!
Ferrellgas is seeking a Claims Supervisor for managing activity of in-house liability adjusters and other claims personnel in performing timely claim intake and resolving claims made against the company. Incumbent will oversee assignment and management of claims to outside counsel including discovery and interrogatory responses.
Essential Functions:
  • Supervises activities of in-house liability adjusters and other claims personnel in performing timely claim intake and resolving claims made against the company.
  • Monitors and provides oversight and direction on claims that are assigned to our TPA for handling.
  • Informs legal and safety of the potential need for a safety investigation to determine if field employees are adhering to company safety polices. Also takes part in those investigations as directed by counsel.
  • Provides technical guidance, assistance, and training as needed for claims staff and other departments.
  • Manages daily workflow and quality of claims handling within the department.
  • Reviews files for reserving recommendations and settlement authority.
  • Guides and directs handling of complex high exposure claims and suits.
  • Assist in-house counsel with management of litigated claims including discovery and interrogatory responses.
  • Oversees assignment and management of claims to outside counsel including discovery and interrogatory responses.
  • May attend mediations, hearings, and settlement conferences, where needed.
  • Must be capable of resolving escalated issues within the company and with claimants.
  • Assists the director and VP in managing the risk management department.
  • Maintains a high level of communication with other departments within the company.
  • Oversight of compliance with DOT reportable accidents, HAZMAT spills, releases and state reporting.
  • Assist in the yearly insurance policy renewal process with our insurance broker.
  • Other duties as assigned
Experience:
  • Bachelor's degree in related field
  • 3-5 years' experience
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Demonstrated analytical skills with great attention to detail.
  • Strong time-management and organizational skills with the ability to effectively multitask.
Supervisory Responsibility:
  • This position mentors lower level staff but does not have hire, fire or disciplinary responsibilities.
Why work for Ferrellgas? We're so much more than a company that consistently ranks among the nation's largest propane retailers. We're also a company that strives to provide the very best propane service in each of the hundreds of communities we serve across the United States.
In 2017, Ferrellgas was ranked by Forbes as one of the Best Employers in America. For more information about the company culture, visit our Life at Ferrellgas page. And, if you're interested in being a part of a winning company, join the Ferrellgas team today!